ONLINE PRIVACY POLICY AGREEMENT

Effective Date: [January 9, 2026]

LIVING LIGHT HOME HEALTH SERVICES LLC values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with LIVING LIGHT HOME HEALTH SERVICES LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time LIVING LIGHT HOME HEALTH SERVICES LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to LIVING LIGHT HOME HEALTH SERVICES LLC, and it governs any and all data collection and usage by us. Through the use of [LIVINGLIGHTCARE.COM], you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that LIVING LIGHT HOME HEALTH SERVICES LLC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

Specifically, this Policy will inform you of the following:

What personally identifiable information is collected from you through our website;
Why we collect personally identifiable information and the legal basis for such collection;
How we use the collected information and with whom it may be shared;
What choices are available to you regarding the use of your data; and
The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

Voluntarily provided information which may include your name, address, email address, billing and/or credit card information, and health-related inquiries which may be used when you request home health services or employment information.
Information automatically collected when visiting our website, which may include cookies, third-party tracking technologies, and server logs.

LIVING LIGHT HOME HEALTH SERVICES LLC may also collect non-personal anonymous demographic information, such as age, gender, household income, and the type of browser/operating system you are using, which will assist us in providing and maintaining superior quality service.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

To better understand your home health needs and provide you with the services you have requested;
To fulfill our legitimate interest in improving our services;
To contact you regarding appointments, service updates, or surveys;
To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the relevance of the information, our legal and regulatory obligations as a healthcare provider, and any limitation periods within which claims might be made.

Use of Information Collected

LIVING LIGHT HOME HEALTH SERVICES LLC does not now, nor will it in the future, sell, rent, or lease any of its customer lists and/or names to any third parties.

LIVING LIGHT HOME HEALTH SERVICES LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. We may also use personally identifiable information as a means to keep you informed of other services that may be available to you.

Disclosure of Information

LIVING LIGHT HOME HEALTH SERVICES LLC may not use or disclose the information provided by you except under the following circumstances:

As necessary to provide services you have ordered (including coordination with physicians or insurance providers);
In other ways described in this Policy or to which you have otherwise consented;
As required by law, or in response to a subpoena or search warrant;
To outside auditors who have agreed to keep the information confidential;
As necessary to maintain, safeguard and preserve all the rights and property of LIVING LIGHT HOME HEALTH SERVICES LLC.

Health Information (HIPAA) Notice

Please note that while this Privacy Policy covers information collected via our website, the handling of Protected Health Information (PHI) in the course of providing clinical home health care services is also governed by the Health Insurance Portability and Accountability Act (HIPAA). Our clinical Notice of Privacy Practices, which describes how we use and disclose your medical information, will be provided to you separately during the intake process.

Children under the age of 13

LIVING LIGHT HOME HEALTH SERVICES LLC's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected, we shall immediately take the necessary steps to ensure that such information is deleted from our system's database.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email to: [LIVINGLIGHTCARE@GMAIL.COM].

Security

LIVING LIGHT HOME HEALTH SERVICES LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information or health details), that information is encrypted and transmitted to us in a secure way.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address:

Email: [LIVINGLIGHTCARE@GMAIL.COM]

Telephone Number: [1-800-718-1917 ]
Mailing Address: LIVING LIGHT HOME HEALTH SERVICE LLC

[2000 AUBURN DR, STE 200 BEACHWOOD OHIO 44122]